For a better view on BTB Healthcare, Update Your Browser.

Privacy Policy



We will use and disclose elements of your protected health information (PHI) in the following ways:

Without your signed authorization:
  • Treatment: Your health information may be used and disclosed by those who are involved in your care for the purpose of providing, coordinating, or managing your health care treatment and related services. For example, we may disclose health information to doctors, nurses, technicians, or other personnel, including people outside our office, who are involved in your medical care and need the information to provide you with medical care.
  • Payment: We may use and disclose your health information so that we or others may bill and can receive payment for the treatment services provided to you. Examples of payment-related activities are: making a determination of eligibility or coverage for insurance benefits, processing claims with your insurance company, reviewing services provided to you to determine medical necessity, or undertaking utilization review activities. If it becomes necessary to use collection processes due to lack of payment for services, we will only disclose the minimum amount of health information necessary for purposes of collection.
  • Health Care Operations: We may use or disclose, as needed, your health information in order to support our business activities including, but not limited to, quality improvement assessment activities, employee review activities, licensing, and conducting or arranging for other business activities. For example, we may share your health information with third parties that perform various business activities (e.g., billing or typing services) provided we have a written contract with the business that requires it to safeguard the privacy of your health information. For training or teaching purposes health information will be disclosed only with your authorization.
  • When release is required or permitted by law, including in judicial settings and to health oversight regulatory agencies and law enforcement.
  • To outside companies that assist in operating our health services, including but not limited to, accounting, auditing and other services provided by these “business associates”.
  • In emergency situations, public health activities and health oversight or to avert serious health / safety situations or report abuse and neglect.
  • To medical examiners, coroners, or funeral directors to aid in identifying you or to help them in performing their duties.
  • To a family member, relative or other involved in your health care or payment thereof, unless you object. which you have the right to do.
  • To contact you about appointment reminders, treatment alternatives and other health related benefits and services.
  • To the sponsor of your health plan
  • As Required by Law: We will disclose health information when required to do so by international or local law.
  • Electronic Health Records and/or health information exchanges: collecting patients’ clinical data across sites of care to provide more complete and timely information for treatment, as well as supporting quality improvement and reporting. Password protected Electronic Data includes, but is not limited to BTB servers, portable storage devices, digital cameras (i.e. hand held or those via cellular communication), e-mail, laptops, PDA's, zip drives, USB devices, memory cards, any devices that contains or transmits company owned health information. All eMedia is secure, and accountability procedures in place.

All other uses and disclosure by us will require us to obtain from you a written authorization in addition to any other permission you will provide us. For example, we need written authorization before we sell your health information or in most instances, market a third party's services to you, if we're receiving remuneration for that marketing. You may revoke such Authorization.

Your rights:

You have the following rights concerning your health information:

  • Restrictions: To request restricted access to all or part of your health information, in writing to BTB. We are not required to grant your request unless the restriction is to not tell your insurance company about a treatment and you or someone on your behalf has paid out of pocket for that treatment in full.
  • Confidential communications: To received correspondence of confidential information by alternate means or location. To do this, inform BTB in writing.
  • Access: To request copies of your protected health information, we will provide a summary of your health information, typically within 30 days of your request. BTB may charge a reasonable, cost-based fee.

Breach notification:  To be notified in the event that we or one of our business associates discovers a breach of unsecured health information involving your medical information.

Revocation of an authorization: To revoke an authorization you've provided contact BTB Clinical Director

Amendments: To request changes to be made to your health information, contact the Clinical Director. We are not required to grant your request.

Accounting: To receive an account of the disclosures by us of your health information, contact the Clinical Director.

This notice: To get electronic or paper copy of updates or reissue of this notice, at your request, contact the Clinical Director.

Our duties: BTB Health Care is required by law to maintain the privacy of your health information and to provide you with notice of our legal duties and privacy practices regarding health information. We must abide by the terms of this notice or any update of this notice. Accessible reserves the right to change the terms of this notice and to make new provisions effective retroactively to all health information that it maintains.

Privacy contact: For more information about our privacy practices, please contact: BTB Health Care

Phone: (345) 939-1364

Address: PO Box 30152, KY1-1201, Grand Cayman

You can also request data removal via the form on our Privacy Data Removal.